"As consultants in physical distribution, logistics, supply chain management, customer service, and e-business applications, we assess existing operations, identify opportunities for improvement, recommend solutions, and work with our clients to implement our recommendations. Our mission is to use our knowledge of supply chain management and information technology to help our clients achieve their business goals."
As experienced consultants in distribution, logistics and supply chain management we develop numerical and qualitative benchmarks, each client need is unique and our approach is to develop a customized response to each need. Examples of past benchmarks include:
Customized Cost and Service Benchmarks
We perform customized logistics cost and service benchmarks for clients against a targeted, select group of similar/competitive companies. We can benchmark each functional area (transportation, warehousing, customer service/order entry, inventory carrying and administration) by market channel or product family. These comparisons against a very select group of companies provide a valuable perspective and understanding of where and why costs may be different from other companies.
Transportation costs can represent as much as 75 percent of a company's total logistics costs. A thorough review of a client's transportation contracts and rates along with shipping activity enables us to benchmark motor carrier (less-than-truckload, truckload and rail), parcel, air, and ocean rates.
Whether your warehousing operations are in-house or outsourced, a comparison against other third-party logistics providers can be a valuable tool for determining a logistics strategy. We can provide that comparison of your company's current warehouse operations against the costs and service available from third-party logistics providers.
To identify opportunities for improvement in the operations themselves or in the logistics network, we will evaluate our client against our experience and the practices of other companies. We will start by examining the management characteristics, what is measured and monitored, the structure and size of the logistics organization, the number and location of shipping points, the structure of the outsourcing contracts, and the support provided by computer systems. We will also examine the policies and practices used in each area.