When it comes to picking the locations of your DCs, it is important to observe the trends in e-commerce and the need to deliver to customers in metro markets.

Supply Chain Analytics should include Social Analytics because looking at social data can help supply chain managers make important adjustments, maintain the right levels of inventory, monitor order management and decrease returns. This will help the company keep costs to a minimum and increase customer value.

Hakan Andersson discusses why Supply Chain Analytics really matters.

Supply Chain Analytics practitioners can learn a lot from Customer Analytics. The two domains are based on similar business fundamentals. What we find is that data and data-driven decision tools are not enough. The biggest difficulties in supply chain or Customer Analytics lie in the cultural practices of organizations.